Frequently Asked Questions

Below are some common questions our customers have asked. If the information below does not answer your question, please use our contact form.

CUSTOMER SERVICE in English(other languages)

Toll-free: ・From mobile phones: ・Fax:

Business hours: Mon.-Fri. [w_fr] to [w_to] / Sat. [s_fr] to [s_to] / Closed on Sundays and national holidays.

Business hours: Mon.-Fri. [w_fr] to [w_to] / Closed on Saturdays, Sundays and national holidays.

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